Wes

Head of Product & Engineering

Announcements

Our new text message credits system

We’re excited to introduce two significant improvements to our text message credits system: the ability to accumulate credits from month-to-month and the option to purchase extra credits! Both of these features were highly requested by our customers and were made possible by the introduction of our new pricing. Developing

Recap

Fourth quarter recap

Happy New Year from all of us at HOA Express! We wrapped up another exciting year with our favorite activity: releasing a host of new features and improvements for our customers. With 2022 in the rearview mirror, we’re highlighting all of those updates in this quarter’s recap blog

Recap

Third quarter recap

Two quarters ago, we officially released the Admin Portal and pointed out how—because it's powered by all-new technologies—it would allow us to build new features and improvements even faster and with a greater degree of quality. Last quarter we proved this to be true! Over the last three

Announcements

Announcing new pricing

Today, we're excited to unveil new pricing that will position us as we grow and help us continue to offer our customers a world-class experience. This is our first pricing change since our company was founded nearly 13 years ago. For most communities, your subscription price will be increasing; but,

Recap

Second quarter recap

Last quarter was a big one for us at HOA Express! We completed and then launched the Admin Portal, held our first webinar, added support for six new countries, and made numerous small improvements. The launch of the Admin Portal is particularly exciting for us, as we've been hard at

Recap

First quarter recap

This year is already off to a great start! We're constantly improving our platform, and this past quarter was no different. Since January 1st, we've already deployed improvements nearly 50 times, releasing a host of new features and bug fixes. Much of our focus has been on completing and refining

Recap

Fourth quarter recap

Another year is in the books! We wrapped up the final quarter of 2021 with a focus on the online payments section in the beta Admin Portal, which is why so many of the new features and improvements listed below are related to that section. But that's certainly not all

Recap

Third quarter recap

Here at HOA Express, it feels like the last quarter flew by! As hinted at in the previous recap post [https://blog.hoa-express.com/second-quarter-2021-recap/], we interviewed for, hired, and began training a new team member on our customer success team. Meanwhile, our product team continued to make progress on

Recap

Second quarter recap

Despite a more limited number of visible changes to our platform this past quarter, our team was busier than ever. Our efforts were focused on building out some of the more complex and interdependent portions of the beta Admin Portal and—most excitingly—moving into a brand new office! Read

Recap

First quarter recap

We kicked off 2021 with a bang, publishing 17 changelog entries [https://feedback.hoa-express.com/changelog] covering new features and improvements over the past three months. This effort was fueled in part by our growing product team, who deployed dozens of updates to our production environment composed of changes to

Recap

Fourth quarter recap

Last quarter was a busy one for our team, working on many behind-the-scenes projects. While continuing to work from home, we maintained an unrelenting focus on modernizing the back end code + technologies that power our platform, interviewed dozens of candidates to expand our engineering team, and overhauled the authentication platform

Recap

Third quarter recap

With a focus on building out the beta Admin Portal [https://admin.hoa-express.com/], this last quarter was a productive one for us at HOA Express. We expanded the featureset available in the beta Admin Portal, started modernizing our back end code, and made a handful of other improvements and

Recap

Second quarter recap

Even though many things in the world are different right now, one thing has remained unchanged: day after day our team works diligently to improve our software in big ways and small! With another quarter behind us, it's time to highlight our favorite improvements from the past three months. Keep

Recap

First quarter recap

What a crazy start to a decade this has been. With the COVID-19 pandemic in full swing, our team has been working from home for many weeks now. We've seen a significant spike in the number of blast emails and text messages being sent through our platform, and we're grateful

Recap

Fourth quarter recap

The 2010s are officially a wrap! Can you believe we're now equally close to 2050 as we are to 1990? During Q4 of 2019, our product team kept busy. From adding a new engineer to regular bug fixes to solidifying the foundation of our next gen front ends, we were

Recap

Third quarter recap

The second-to-last quarter of the decade is now in the books and it brought with it the start of football season, new iPhones, and of course, many updates to our website building platform. The highlight of which was the release of the beta Admin Portal—the future replacement to the

Announcements

Hello, next gen front ends!

We first teased the fact that we had embarked on completely redesigning our front end interfaces back in our March recap [https://blog.hoa-express.com/march-2019-recap/]. Dubbed as "next generation," these new interfaces will be total rewrites of our existing front ends (e.g. the Admin Control Panel, setup wizard,

Recap

June recap

Summer has officially arrived (for our customers in the Northern Hemisphere), and we hope you and your community are enjoying the warmer weather together! Collectively, our team members enjoyed several refreshing vacations last month. When we're not off traveling, though, we're hard at work making your experience with our service

Recap

May recap

In the month of May, our team was busy refining our software, hiring new team members, and developing new features. While our public changelog [https://feedback.hoa-express.com/changelog] was a bit quieter, our product team was still operating at full steam—rolling out dozens of deployments throughout the month

Recap

April recap

Our product team was busy pouring a tremendous amount of effort into our next generation front end interfaces, yet still found the time to release some great improvements this past month. We've chosen our favorite five to highlight in this month's recap post. Keep reading to learn about the most

Recap

March recap

In March alone, our product team deployed 26 releases to our production infrastructure. These deployments contained hundreds of individual improvements that touched 7,000+ lines of code and 400+ files. Many of those changes were small—focused more on polishing our software and enhancing its reliability. Even still, we introduced

Recap

February recap

We expanded our product team in February and leveraged this fact to release improvements at an even faster pace! With nine entries to our changelog [https://changelog.hoa-express.com] last month, it was more difficult than usual to whittle it down to just our favorites. We also introduced our new

Recap

January recap

January was another busy month for us at HOA Express! New team members joined our customer success team, our product team rethought many of the design principles for a segment of our backend, and we deployed quite a few notable improvements. Continuing our recently established tradition, we're excited to highlight

Recap

December recap

December marked our first full month up-and-running with HOA Express 3.0, a big leap forward for our platform. Among many changes, 3.0 brought an enhanced ability for our team to release updates. That, combined with the fact that our product team was no longer concentrating its effort on

Announcements

Upgrading to 3.0: What to expect

Our exciting upgrade to HOA Express 3.0 is just around the corner! We’ll be making the transition on November 14th, about two weeks from now. The process should be relatively effortless since most of the improvements are behind-the-scenes. Just to make sure there are no surprises, this post