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Transitioning board and committee members on your website

Transitioning board and committee members on your website

When there are newly elected or appointed board and committee members in your community, it's important that your website also reflects these changes. This not only keeps your members updated on who to contact in leadership but also ensures relevant people have access to view, manage, and receive information from

Our new text message credits system

Our new text message credits system

We’re excited to introduce two significant improvements to our text message credits system: the ability to accumulate credits from month-to-month and the option to purchase extra credits! Both of these features were highly requested by our customers and were made possible by the introduction of our new pricing. Developing

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Fourth quarter recap

Happy New Year from all of us at HOA Express! We wrapped up another exciting year with our favorite activity: releasing a host of new features and improvements for our customers. With 2022 in the rearview mirror, we’re highlighting all of those updates in this quarter’s recap blog

Best practices for organizing your page menu

Best practices for organizing your page menu

Have you ever visited a website and couldn’t quickly locate what you needed? If so, you probably left the website feeling frustrated and without the information that you were seeking. This is an example of how a poorly organized menu can lead to frustrated visitors and lower website engagement.

Third quarter recap

Third quarter recap

Two quarters ago, we officially released the Admin Portal and pointed out how—because it's powered by all-new technologies—it would allow us to build new features and improvements even faster and with a greater degree of quality. Last quarter we proved this to be true! Over the last three

"Fresh" neon sign

Announcing new pricing

Today, we're excited to unveil new pricing that will position us as we grow and help us continue to offer our customers a world-class experience. This is our first pricing change since our company was founded nearly 13 years ago. For most communities, your subscription price will be increasing; but,

Organizing community events on your website

Organizing community events on your website

In one of our previous articles, we provided you with 4 tips for hosting summer celebrations in your community. Those tips help you to ensure your community events run smoothly. However, before any great event can happen, there will be some planning and preparation required. In the following article, we

Second quarter recap

Second quarter recap

Last quarter was a big one for us at HOA Express! We completed and then launched the Admin Portal, held our first webinar, added support for six new countries, and made numerous small improvements. The launch of the Admin Portal is particularly exciting for us, as we've been hard at

4 tips for hosting summer celebrations in your community

4 tips for hosting summer celebrations in your community

The summer months can be one of the busiest social times of the year with friends and family off from school and work. From cook outs, to graduations, block parties, and national holidays, your community has a lot to celebrate during this time of year! Whether it’s a personal

Meet the team: Jaden

Meet the team: Jaden

Welcome to another edition of our “Meet the team” series! In this blog series, we shine a spotlight on one of the talented individuals within our company. Our goal with these interviews is to allow you to get to know our team members better through some questions about their work

First quarter recap

First quarter recap

This year is already off to a great start! We're constantly improving our platform, and this past quarter was no different. Since January 1st, we've already deployed improvements nearly 50 times, releasing a host of new features and bug fixes. Much of our focus has been on completing and refining

Show your website some love with a website review

Feature spotlight

Show your website some love with a website review

At HOA Express, our customer success team is passionate about providing exceptional service to our users to help them feel confident and proficient with using our interface. We do this by proactively providing various avenues of support. This includes assistance via chat, email, and phone. You can also find additional

Fourth quarter recap

Fourth quarter recap

Another year is in the books! We wrapped up the final quarter of 2021 with a focus on the online payments section in the beta Admin Portal, which is why so many of the new features and improvements listed below are related to that section. But that's certainly not all

6 steps to integrate into a new community

6 steps to integrate into a new community

Whether you're a homeowner or renter, moving into a new community can feel daunting. However, there are some actions you can take to help you navigate this process for it to be an enjoyable experience! In this article, we discuss six steps to take before moving into your new home

Third quarter recap

Third quarter recap

Here at HOA Express, it feels like the last quarter flew by! As hinted at in the previous recap post [https://blog.hoa-express.com/second-quarter-2021-recap/], we interviewed for, hired, and began training a new team member on our customer success team. Meanwhile, our product team continued to make progress on

How to save on your utility bills

How to save on your utility bills

Utilities are essential for any home, and the costs can quickly add up. Between everyday activities like bathing, laundry, cooking, and turning on your lights, it’s impossible to avoid paying for these services. When looking to save money, your utilities are a great place to start, especially if you're

Meet the team: Peter

Meet the team: Peter

Welcome back to another edition of our “Meet the team” series! In this blog series, we shine a spotlight on one of the talented individuals within our company. Through these interviews, you can learn more about our team members through questions that range from their work to some fun personal

Launching your new community website

Launching your new community website

Whether you’re a newbie at building websites or have previous experience, the idea of launching a new website can seem like a daunting task. However, that doesn’t have to be the case! With the right game plan in place, the process can be efficient, enjoyable, and stress-free. In

Second quarter recap

Second quarter recap

Despite a more limited number of visible changes to our platform this past quarter, our team was busier than ever. Our efforts were focused on building out some of the more complex and interdependent portions of the beta Admin Portal and—most excitingly—moving into a brand new office! Read

Exploring your website's registration tools

Feature spotlight

Exploring your website's registration tools

In one of our recent blog posts [https://blog.hoa-express.com/3-ways-to-increase-member-registration-on-your-website/] , we outlined the importance of having members register on your website and tips for increasing registration. There are two registration tools available for adding members to your website; inviting them to join and importing them into the website.

3 ways you can be a considerate neighbor

3 ways you can be a considerate neighbor

Every community has a distinct personality created by the many different members who reside there. Some of your neighbors may love to socialize and attend community events, while others prefer to keep to themselves and have a more private life. Regardless of the makeup of your community, there are three

First quarter recap

First quarter recap

We kicked off 2021 with a bang, publishing 17 changelog entries [https://feedback.hoa-express.com/changelog] covering new features and improvements over the past three months. This effort was fueled in part by our growing product team, who deployed dozens of updates to our production environment composed of changes to

Uncovering the versatility of a "Forum" page

Feature spotlight

Uncovering the versatility of a "Forum" page

A common goal communities have when creating a website is to provide their members with a way to interact with one another. That’s where our specially-designed "Forum" page steps in to fill this need. In the following article, we cover the various features found on the “Forum” page type,

3 ways to increase member registration on your website

3 ways to increase member registration on your website

Having members register on your website is an important part of being able to experience and use all of the features available with HOA Express. This provides you with the opportunity to have an online member directory, improve communication with your membership, and increase engagement, amongst other things. If you’

Fourth quarter recap

Fourth quarter recap

Last quarter was a busy one for our team, working on many behind-the-scenes projects. While continuing to work from home, we maintained an unrelenting focus on modernizing the back end code + technologies that power our platform, interviewed dozens of candidates to expand our engineering team, and overhauled the authentication platform