HOA Express Blog

Meet the team: Jaden

Welcome to another edition of our “Meet the team” series! In this blog series, we shine a spotlight on one of the talented individuals within our company. Our goal with these interviews is to allow you to get to know our team members better through some questions about their work

Recap

First quarter recap

This year is already off to a great start! We're constantly improving our platform, and this past quarter was no different. Since January 1st, we've already deployed improvements nearly 50 times, releasing a host of new features and bug fixes. Much of our focus has been on completing and refining

Feature Spotlight

Show your website some love with a website review

At HOA Express, our customer success team is passionate about providing exceptional service to our users to help them feel confident and proficient with using our interface. We do this by proactively providing various avenues of support. This includes assistance via chat, email, and phone. You can also find additional

Recap

Fourth quarter recap

Another year is in the books! We wrapped up the final quarter of 2021 with a focus on the online payments section in the beta Admin Portal, which is why so many of the new features and improvements listed below are related to that section. But that's certainly not all

Community Tips

6 steps to integrate into a new community

Whether you're a homeowner or renter, moving into a new community can feel daunting. However, there are some actions you can take to help you navigate this process for it to be an enjoyable experience! In this article, we discuss six steps to take before moving into your new home

Recap

Third quarter recap

Here at HOA Express, it feels like the last quarter flew by! As hinted at in the previous recap post, we interviewed for, hired, and began training a new team member on our customer success team. Meanwhile, our product team continued to make progress on the beta Admin Portal—particularly

Community Tips

How to save on your utility bills

Utilities are essential for any home, and the costs can quickly add up. Between everyday activities like bathing, laundry, cooking, and turning on your lights, it’s impossible to avoid paying for these services. When looking to save money, your utilities are a great place to start, especially if you're

Meet the Team

Meet the team: Peter

Welcome back to another edition of our “Meet the team” series! In this blog series, we shine a spotlight on one of the talented individuals within our company. Through these interviews, you can learn more about our team members through questions that range from their work to some fun personal

Website Tips

Launching your new community website

Whether you’re a newbie at building websites or have previous experience, the idea of launching a new website can seem like a daunting task. However, that doesn’t have to be the case! With the right game plan in place, the process can be efficient, enjoyable, and stress-free. In

Recap

Second quarter recap

Despite a more limited number of visible changes to our platform this past quarter, our team was busier than ever. Our efforts were focused on building out some of the more complex and interdependent portions of the beta Admin Portal and—most excitingly—moving into a brand new office! Read

Feature Spotlight

Exploring your website's registration tools

In one of our recent blog posts, we outlined the importance of having members register on your website and tips for increasing registration. There are two registration tools available for adding members to your website; inviting them to join and importing them into the website. In this article, we're delving

Community Tips

3 ways you can be a considerate neighbor

Every community has a distinct personality created by the many different members who reside there. Some of your neighbors may love to socialize and attend community events, while others prefer to keep to themselves and have a more private life. Regardless of the makeup of your community, there are three

Recap

First quarter recap

We kicked off 2021 with a bang, publishing 17 changelog entries covering new features and improvements over the past three months. This effort was fueled in part by our growing product team, who deployed dozens of updates to our production environment composed of changes to 60,000+ lines of code

Feature Spotlight

Uncovering the versatility of a "Forum" page

A common goal communities have when creating a website is to provide their members with a way to interact with one another. That’s where our specially-designed "Forum" page steps in to fill this need. In the following article, we cover the various features found on the “Forum” page type,

Website Tips

3 ways to increase member registration on your website

Having members register on your website is an important part of being able to experience and use all of the features available with HOA Express. This provides you with the opportunity to have an online member directory, improve communication with your membership, and increase engagement, amongst other things. If you’

Recap

Fourth quarter recap

Last quarter was a busy one for our team, working on many behind-the-scenes projects. While continuing to work from home, we maintained an unrelenting focus on modernizing the back end code + technologies that power our platform, interviewed dozens of candidates to expand our engineering team, and overhauled the authentication platform

Community Tips

7 items to review in the new year

As we celebrate a new year and all it has to offer, it’s common practice to sit down and reflect on what you’d like to accomplish within the coming months. While this usually leads to creating personal resolutions, you can also apply this to your community! To ensure

Meet the Team

Meet the team: Meredith

Welcome back to our “Meet the team” blog series! In this series, we highlight the talented individuals within our company. Our goal with these interviews is to give you the opportunity to get to know our team members better through some questions about their work and personal life. So far,

Recap

Third quarter recap

With a focus on building out the beta Admin Portal, this last quarter was a productive one for us at HOA Express. We expanded the featureset available in the beta Admin Portal, started modernizing our back end code, and made a handful of other improvements and bug fixes along the

Community Tips

How to prepare your lawn for autumn

Autumn is the perfect time to prepare your lawn for spring and summer due to the cooler temperatures and (in some regions) elevated rainfall. Giving your lawn some extra TLC during the fall will ensure that you have a lush, green lawn come spring. In this article, we’re sharing

Community Tips

7 tips for hosting a virtual meeting

With the world taking precautions to prevent the spread of COVID-19, we’re collectively adapting to a new normal. Staying home and keeping a social distance has meant developing strategies to remain flexible in how you conduct community business. In the following article, we're providing 7 tips for how you

Website Tips

How to create a maintenance request form on your website

Whether your community consists of single-family homes, condominiums, or vacant lots, every association requires some upkeep. Determining how best to collect maintenance requests and act on them is important both for property values and resident satisfaction. In this blog article, we’ll share how to use our “Custom Form” page

Recap

Second quarter recap

Even though many things in the world are different right now, one thing has remained unchanged: day after day our team works diligently to improve our software in big ways and small! With another quarter behind us, it's time to highlight our favorite improvements from the past three months. Keep

Community Tips

Increase member engagement with committees and clubs

Member engagement is a necessity for a successful community organization. Therefore, it’s important to encourage your members to develop a relationship with the community and be active participants. A great way to boost your member engagement is through creating committees and clubs in the community. In this article, we'll

Community Tips

Preparing your home for the summer months

The heat is on, meaning it’s time to transition the home for the warmer months. By taking some simple actions, you can ensure your home is refreshed and ready for the summer season. In this article, we’re covering 5 ways you can prepare your home for summer. Grab