At HOA Express, our customer success team is passionate about providing exceptional service to our users to help them feel confident and proficient with using our interface. We do this by proactively providing various avenues of support. This includes assistance via chat, email, and phone. You can also find additional
In one of our recent blog posts [https://blog.hoa-express.com/3-ways-to-increase-member-registration-on-your-website/] , we outlined the importance of having members register on your website and tips for increasing registration. There are two registration tools available for adding members to your website; inviting them to join and importing them into the website.
Gain insight into what residents are enjoying most about your community website. Find out what’s working, what’s not, and overall resident adoption. From visitor statistics to information about your most viewed pages, we encourage administrators to familiarize themselves with the “Analytics” section. In this article, we’ll take
With teams of people working together within your community, providing groups with a central place to view information and collaborate is instrumental in their success. To assist with this, we recommend our “Groups” feature. This feature is a great tool for administrators to organize residents into groups, which can then
Creating a community-branded email account (sometimes referred to as a "custom email account") can be a breeze, but creating one with professionalism and versatility involves a bit of care. Becoming a master in your own right will require the use of these handy tips and best practices. With these tools,