At HOA Express, our customer success team is passionate about providing exceptional service to our users to help them feel confident and proficient with using our interface. We do this by proactively providing various avenues of support. This includes assistance via chat, email, and phone. You can also find additional
In one of our recent blog posts [https://blog.hoa-express.com/3-ways-to-increase-member-registration-on-your-website/] , we outlined the importance of having members register on your website and tips for increasing registration. There are two registration tools available for adding members to your website; inviting them to join and importing them into the website.
Whether your community consists of single-family homes, condominiums, or vacant lots, every association requires some upkeep. Determining how best to collect maintenance requests and act on them is important both for property values and resident satisfaction. In this blog article, we’ll share how to use our “Custom Form” page
Communities hire vendors regularly to provide a wide range of services on an as-needed or contract basis. Since who you do business with can have a major impact on property values, resident satisfaction, and your community’s reputation, it’s important to prepare and structure your hiring process in a
Want to increase resident engagement while enhancing community property values? If so, consider implementing a Yard of the Month (YOTM) program in your neighborhood! Yard of the Month is a community-driven program that awards monthly winners for landscaping, property curb appeal, and holiday decorations. By recognizing those that demonstrate the
After registering on the website, many members are quick to explore the various pages, submit survey responses, and make online payments. However, they may be overlooking a valuable feature of the website—their "Member Settings." By taking the time to tailor these settings, they'll be able to personalize their profile