Stay informed with the What's Happening email feature
If one of your goals for the new year is to increase member engagement in the community and improve awareness of relevant content on the website, you should consider our signature What’s Happening email feature! This email provides a convenient solution to keep everyone informed.
You'll find a summary of notable new content and upcoming events delivered directly to members' inboxes. This way, they can easily stay updated on the happenings that matter most to them. Whether it’s news articles, events, or forum activity, this email serves as a helpful digest that streamlines communication.
What’s included
This is a system-generated email, created automatically without requiring additional effort from administrators. Below is a list of all the content that could be fed into a What's Happening email:
- Events occurring between now and when the next email is generated, plus two days.
- Forum topics and comments that have been posted since the last email.
- News articles published since the last email.
- Files uploaded or replaced on the "Documents" page type since the last email.
- Classified listings posted since the last email.
- Recipes posted since the last email.
- Photo gallery photos uploaded since the last email.
- Surveys that have been created since the last email.
- Online payment options that have been created since the last email.
Security
A unique feature of this email is that the content included in the What’s Happening email is tailored to comply with each member’s access privileges. This means that when an email is generated, members will only receive notifications about content they are authorized to view. From events taking place soon to forum discussions, news articles, uploaded files, and much more, the email delivers only the most relevant updates.
If no new content has been added since the last email and no upcoming events have been posted to your website, a What's Happening email will not be generated and delivered.
Content selection
Administrators can also refine content selections to better suit the interests of their community. From the “Settings” section in the Admin Portal, website administrators can customize which types of content should be included in the What’s Happening email.
By simply clicking on a checkbox, certain content categories, such as Recipes or Classified Listings, can be excluded from future emails. This level of customization allows administrators to curate what members see, enhancing their experience and ensuring that only the most pertinent information reaches their inboxes.
For categories you want to feed into this email, you can select to include/exclude content on a page-by-page basis! For instance, if you want to include files uploaded to the "Documents" page type in this email but don't want content pulled from specific pages, you can select to exclude those.
Customize order
If you want to fine-tune the experience further, you can customize the order in which the content appears in the email. By reordering sections according to preference, administrators can highlight specific content categories, making sure the most relevant updates are prominently positioned.
One of the What’s Happening email's standout benefits is its flexibility regarding sending frequency. Every member registered with an email address can choose their preferred delivery schedule—options include daily, weekly, biweekly, monthly, or even no emails at all.
This personalization allows members to select how frequently they wish to receive updates, making it easier to manage their inbox and stay informed without being overwhelmed. The default setting is a recommended frequency determined by the website administrator, but every member has the power to adjust this according to their individual preferences!
Wrapping up
Our What’s Happening email feature is designed with flexibility and user experience in mind. By allowing both administrators and members to personalize their sending frequency, you can stay engaged with community and website updates without feeling overwhelmed. Additionally, with the ability to exclude certain categories and reorder email sections, administrators can curate the perfect blend of updates that resonate with the community’s interests.
So don’t miss out—explore the benefits of the What’s Happening email today to help boost your community engagement in the new year!